All posts by Ben Case

Chief Evangelist at Human First, Cobus Greyling asked last August, “Will Conversational AI Implementations Become More Fragmented?” Count me in the resounding “yes” camp on that one. As I shared in my response to Cobus’ question at the time, “Going, going, […]

Most people reading this will be familiar with the term “black box”. But for those that aren´t, it´s simply a phrase used to describe a scenario of obfuscation. One where the internal workings of a technology system are hidden from […]