hybrid-machine-learning-linguistic

Hybrid – making machine learning accessible to the enterprise

It’s a common misunderstanding that machine learning systems somehow work completely on their own, without human supervision. Nothing could be further from the truth. Just as a linguistic-based conversational system requires humans to craft the rules and responses, a machine learning system requires humans to collect, select, and clean the training data. Humans are also […]

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hybrid approach

Artificial Solutions Advocates the Hybrid Approach at Conversational Interaction

Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology announced today that it is speaking at the Conversational Interaction conference in San Jose this week on the company’s unique hybrid approach to conversational application development. In his presentation, Linguistic vs machine learning? Why the real […]

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hybrid-approach-conversational-ai

Artificial Solutions’ Hybrid Approach Gains Strength, Company Mentioned in Gartner’s Market Guide for Virtual Customer Assistants

Artificial Solutions the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology, announced today that 2017 saw growth across multiple new sectors thanks to the company’s hybrid approach. In addition, research firm Gartner, Inc., included Artificial Solutions as a Representative Vendor in its 2017 Market Guide for Virtual […]

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widiba-home

Artificial Solutions Delivers the Power of Conversation to Widiba’s Virtual Reality Bank

Artificial Solutions the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology announced today that Italy’s premier online bank, Widiba is using Teneo to deliver Widiba Home, a new conversational, virtual reality, banking experience for its customers. Simply by downloading the Widiba app and wearing a pair of […]

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Conversational platforms

Demand for conversational platforms continues to grow

The last eighteen months have seen no abatement in the demand for conversational platforms and predictions from major analyst firms shows the trend is set to continue strongly in 2018. But throughout this, there is an underlying message; enterprises need to deploy conversational platforms that are capable of truly understanding the customer—however they phrase the […]

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ai-summit-ny

Artificial Solutions Discusses the Challenges of Developing Conversational Applications at AI Summit New York

Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology announced today that it is presenting at the AI Summit in New York next week on the challenges and benefits of implementing intelligent, conversational applications. In the presentation How Conversational Platforms Revitalise AI Interactions, Andy Peart, […]

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slot-filing-chatbots

Why slot-filling chatbots will never meet human expectations

If you believe the hype, building chatbots is easy. After all, there are a lot of them out there. Facebook, for instance, claimed 100,000 unique bots for Messenger back in April 2017.  But despite their number, many of them are failing to impress, leaving users underwhelmed and frustrated. To understand why chatbots have not lived […]

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shell-lube-chat

How Teneo is helping B2B growth

One of the frustrating aspects of developing cutting edge technology is that we’re not always able to tell you about the amazing ways companies are using Teneo. That’s why I’m delighted to share with you this fascinating article about Shell’s latest use of our technology with Shelly and LubeChat. It’s already been deployed in multiple […]

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The Impact of AI in the Workforce

The Impact of AI in the Workforce

Ask ten people what effect AI will have on the job market and you’ll probably receive ten different answers. In the widely noted 2014 study, The Future of Employment: How Susceptible are Jobs to Computerization? authors Carl Benedikt Frey and Michael A. Osborne state: According to our estimate, 47 percent of total US employment is […]

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Engaging the digital customer ai

Engaging the digital customer

Some of UK’s major brands came together last month at the Engage Summit to discuss Engaging with The Digital Customer. While pain points varied dramatically, at the heart of the debates on customer engagement there were several problem areas that linked these diverse businesses together. All agreed that contact with customers is becoming increasing remote, […]

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