Artificial Solutions wins Online Virtual Assistants Service Provider
Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, human-like interaction with technology, today announced that it has won Online Virtual Assistants Service Provider of the Year in the prestigious 2014 Business Excellence Awards.
Voted for by a worldwide network of professionals, advisers, clients, peers and business insiders, the Acquisition International Business Excellence Awards celebrate the individuals and firms whose commitment to excellence sees them exceeding clients’ expectations on a daily basis while setting the bar for others in their industry.
The awards, open to businesses from any sector or region, are now in their second year and are handed out solely on merit. They are given to only the most deserving businesses, departments and individuals who have consistently demonstrated outstanding innovation, performance and commitment to their business or clients over the past 12 months and who have received independent nominations from their clients or industry peers.
Equipped with the intelligence to learn, reason and understand, and then apply this knowledge to real customer interactions, a Teneo Virtual Assistant from Artificial Solutions can resolve queries, answer questions, provide links to information or resources, log issues, book service calls, even complete transactions through back-end or e-commerce systems, and update databases – all at the same time.
“Our Teneo Virtual Assistants have revolutionized how our clients’ customers interact with them on a daily basis helping to increase sales and save costs. We are delighted to receive the recognition from such a prestigious publication,” says Andy Peart, CMO of Artificial Solutions.
Speaking about the awards, AI Global Media awards coordinator Siobhan Hanley said: “Our Business Excellence Awards are quickly becoming one of our most popular, with businesses all over the globe eager to showcase the amazing work they’ve been doing to achieve stellar results for their clients while really setting the standards for what can be achieved in their sector. We’re proud to be able to showcase some of the most innovative and committed organizations from across the business world and the winners can be rightly proud of the game-changing work they’ve been doing over the past 12 months.”