Artificial Solutions Wins Best Intelligent Assistant Innovation at AIconics

Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology announced today that it has won Best Intelligent Assistant Innovation at the AIconics, an independently-judged group of awards that celebrates AI innovation.

Teneo®, Artificial Solutions’ revolutionary conversational AI platform was recognized for its ability to allow enterprises seeking a multichannel experience to easily expand conversational AI projects to new devices and services. The flexibility that Teneo delivers can already be seen in recent developments over the last six months with examples including Kindred Futures and Widiba. Kindred Futures has expanded its mobile betting app and made it available on the Unibet Facebook page, while Widiba has taken its digital assistant into a newly launched virtual reality banking experience.

“Delivering a seamless conversational AI experience across multiple channels will be key for the future of intelligent assistants,” says Andy Peart, CSMO of Artificial Solutions, who collected the award at Kensington Palace last night. “Teneo allows enterprises to achieve this with ease by enabling for much of the build to be reused when porting to other devices and services, and we’re delighted to receive this award in recognition of our technology.”

Teneo is the only natural language development and analytics platform that enables enterprises to build highly conversational AI applications that can be simultaneously surfaced across multiple channels, devices and languages, while allowing customers to communicate using voice, text, touch or gesture.

Teneo remembers the context of a conversation and can continue without the user needing to repeat information as they switch devices during the day, regardless of the operating system used. This means users can stop, start and continue conversations from their home to their workplace, across their smartphones, connected devices and the IoT, in any language.

With over 300 entrants this year, the AIconics celebrate the drive, innovation and hard work in the international AI for business community. Independently judged, the awards enable innovators from around the globe to showcase themselves to their peers as well as millions of enterprise end-users.

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