Artificial Solutions Wins Best Chatbot Experience in the AIconics


Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology, announced today that is has won Best Chatbot Experience in the AIconics, an award that recognizes those at the forefront of chatbot development.

The AIconics is the world’s only independently judged awards that celebrate the drive, innovation and hard work in the international AI Community. The award highlights how AI chatbots are revolutionizing interaction between humans and machines and how they are improving the quality and efficiency of interactions with customers. Through its platform, Teneo, Artificial Solutions offers the world’s most humanlike, intelligent and capable digital employee.

Available on any platform, in any language, Artificial Solutions’ digital employees think and interact just like a human. Capable of answering questions, resolving issues, and helping to find information, they can also process transactions, cross-sell complementary products and services. No more wading through endless menu systems. Customers and employees can simply ask for what they want and get the right response, every time.

“Artificial intelligence is a business critical factor for enterprises. It strengthens faltering customer relationships through closer engagement and realizes revenue opportunities that might otherwise have been missed,” says Andy Peart CMSO of Artificial Solutions. “A fundamental building block of AI is the humanlike conversational interface that Teneo provides and we’re delighted to win once again at the AIconics.”

One of the highlights at the AI Summit in London, the AIconics is judged by a panel of world-class AI experts, including senior leaders from VCs, academia and enterprise end-users. The awards provide innovators within the AI industry to showcase themselves to their peers as well as millions of enterprise end-users.

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