Artificial Solutions and Vonage Discuss Mastering the Omnichannel Experience in Latest Webinar
Artificial Solutions® (SSME:ASAI), the leading specialist in enterprise-strength conversational AI, announced today that its latest webinar, in conjunction with partner Vonage, looks at how enterprises in the APAC region can quickly deflect inbound call volumes, while improving the omnichannel experience, to cope with the increase in demand since the Covid-19 pandemic began.
The two companies have teamed together to offer “CPaaS Quickstart”, a program that pairs Vonage’s scalable CPaaS (Communications Platform as a Service) technology with Artificial Solutions’ powerful conversational AI development platform. The integrated bundle offers businesses an agile way to embrace digital transformation and deliver the seamless interactions customers expect regardless of the channel or device they choose to use.
“The world has changed, and we are now living in what can be called the new normal,” says Chris Tew, VP Sales, APAC of Artificial Solutions. “While enterprise leaders understand the importance of omnichannel customer service, the speed with which everything has changed means they need a fast and agile way to deliver what customers want now, not in several months time. CPaaS Quickstart will help them achieve their goals.”
Chris Tew and Alexander Hoffmann from Artificial Solutions, and Carl Borchardt from Vonage, will host a live webinar on Tuesday 17 November 2020 to discuss further the issues and challenges enterprises face in adapting their call centers to the new normal and provide insight into how CPaaS QuickStart can help.
To register please visit: https://www.brighttalk.com/webcast/17594/449798