Artificial Solutions signs agreement with Scania to deliver Conversational AI services

Artificial Solutions® (SSME:ASAI) announces a renewal agreement with Scania, a world-leading provider of transport solutions, for multi-language and multi-functional Conversational AI in Swedish, French, and English. 

Scania successfully uses Teneo, Artificial Solutions’ Conversational AI development platform, to create easy-to-use, internal and external conversational interfaces that provide support to employees and suppliers.

“By using Teneo, Scania has quickly built a number of chatbot applications in multiple languages. Taking advantage of the platform’s features, our team has been able to repurpose solutions created in one language, by expanding them to new languages and markets, faster and more efficient than what we have been able to do before. We have also seen great success in our democratization efforts, thanks to the visual representations and low-code aspects of Teneo”, said Torbjörn Oliveira Lunå, Product Owner, Business Automation at Scania.

Scania is a world-leading provider of transport solutions and operates in more than 100 countries employing around 50,000 people. The manufacturer belongs to the Traton Group, a wholly owned subsidiary of the Volkswagen Group. Teneo supports Scania in building a wide range of internal and external uses, including the Scania supplier portal.

“We are strengthening Artificial Solutions’ footprint in the transportation industry. Nowadays, brands have a much higher demand for Conversational AI from their customers and require a productive and scalable environment for better ROI. We look forward to continue to support Scania so they can keep delivering best-in-class conversational AI capabilities”, said Per Ottosson, CEO at Artificial Solutions.

Teneo is Artificial Solutions’ award-wining Conversational AI development platform. It enables enterprises to build highly conversational applications in more than 86 languages running over any device, service, or operating system. Real-time data analytics allows organizations to increase personalization, automatically maintain the conversational system, and deliver actionable insight back to the business, while enabling compliance with privacy regulations such as GDPR.

Artificial Solutions’ offering, LUIS^Teneo is a cloud architecture and SaaS-based offering in Microsoft Azure, that makes it easy for companies to start small, and then scale their solutions for high volumes and across multiple channels & languages. LUIS^Teneo also connects to all major systems through an extensive portfolio of front and back-end connectors.