Artificial Solutions receives Conversational AI Leadership Award

Chatbot award winner

Artificial Solutions receives award for Leadership position in Conversational AI in the 2020 ISG Provider Lens™ Intelligent Automation – Solutions and Services report for Germany

Artificial Solutions® (SSME: ASAI), the leading technology provider in enterprise Conversational AI, was recently awarded for their position as a ‘Leader in Conversational AI’ in the 2020 ISG Provider Lens™ Intelligent Automation – Solutions and Services report for the German market. The award was given by ISG, a market-leading technology research and advisory firm.

For a complimentary copy of the report, download the full report here.

Artificial Solutions’ Conversational AI development platform, Teneo, allows developers to increase their productivity, cut deployment time by 50% and ensure scalability of their conversational solutions. Teneo’s advanced hybrid linguistic approach and the large volume of languages and dialects supported (86), are key differentiators in the market.

Florian Scheibmayr, ISG Principle Analyst, said:

“Artificial Solutions’ hybrid approach to map linguistic and ML capabilities in the business context helps identify customer intent with high accuracy and is a key differentiator.” 

Teneo focuses on applicability in enterprise context, not just by leveraging machine learning (ML) or linguistic approach alone, but rather by taking a hybrid approach that provides meaningful context for regular linguistic actions. Furthermore, the platform also enables enterprises to connect back-end processes, channels, and systems for meaningful interactions.

Nicolas Köllerstedt, CRO of Artificial Solutions, commented:

“We feel honored to be recognized as leaders and industry innovators in this region; Germany is a key market for us, and we look forward to helping our customers create value and improve their productivity”.

ai leadership

Artificial Solutions has an open modular approach to cater for the different needs of developers. Earlier this year, Artificial Solutions announced the availability of Teneo within the Azure marketplace, which enables the Microsoft customer base to integrate conversational AI solutions within their enterprise. With LUIS^Teneo, a free SaaS-based development suite and bot engine using Microsoft LUIS, developers can rapidly build a prototype and then scale these solutions for high volumes, across multiple channels and languages.


For further information, please contact:

Nicolas Köllerstedt, CRO of Artificial Solutions


ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to approximately 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations and service and technology providers achieve operational excellence and faster growth.

The firm specializes in digital transformation services including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis.

Founded in 2006 and based in Stamford, Conn., ISG employs approximately 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data.

For more information, visit