The Challenges of Conversational Applications


Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology, announced today that both Lawrence Flynn, CEO and Andy Peart, CMSO of Artificial Solutions will be speaking at the Intelligent Assistants Conference in London next week.

Lawrence will be giving his view on the challenges of implementing digital employees, while Andy Peart will join the discussion of how artificial intelligence for customer service is evolving from providing automated customer assistance to fully capable personal advisors. Both will be talking about how Artificial Solutions’ revolutionary development platform, Teneo, has enabled many global enterprises to deliver complex conversational AI projects in record time.

“Teneo puts the power of AI-based systems into the hands of businesses,” says Andy Peart, CMSO of Artificial Solutions. “There are thousands of use cases for Teneo; by a bank to discuss account transactions, by a utility company to pay bills and change personal information, or by a manufacturer to interact with an IoT device. Each company has a unique culture and a different way of doing things. Teneo makes it possible to build AI experiences tailored to each of them.”

Taking place in London between Thursday, May 4, 2017 and Friday, May 5, 2017, the Intelligent Assistants Conference, run by Opus Research, brings together leading brands to showcase the very latest technology to improve customer experience, mobile apps, e-commerce, self-service efficiency, chatbots and conversational commerce.

Conversational Applications

Conversation The New Art of Business Survival White Paper

This white paper explores why two-way communication is the vital element in relationships; and how businesses must establish contact and then carefully nurture it in order to thrive and drive long term engagement with their customers.

View this White Paper

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