Increasing Customer Engagement with NLI at Engage


Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology, announced today that it is presenting at the Engage Focus Group in London on the 26th September 2017 to discuss increasing customer engagement.

Over three round-table sessions and a keynote presentation titled “Can computers have ‘conversations’ with humans?” Artificial Solutions’ expert advisors will be discussing the many varied ways that global companies are already using conversational voice technology, and how NLI can enable businesses to increase engagement with the digital customer.

“There are many misconceptions around AI. For example, the idea that only the technology giants can deal with the problem of delivering artificially intelligent solutions; and that attempting to address it yourself is an unrealistic fantasy,” says Andy Peart, CMSO of Artificial Solutions. “Yet customers are already becoming immersed in artificial intelligence in their personal lives, and are starting to expect intelligent and capable AI-based solutions in their business dealings too.”

How enterprises meet these expectations and enable themselves to survive and thrive in the AI economy is the focus of presentations at Engage. Since 2009, Engage has delivered a series of hugely successful and recognised leadership events, including Directors Forums, top level leadership roundtable discussions to its enterprises customers.

If you would like to learn how to see increasing customer engagement using chatbots, contact our team today.

Increasing Customer Engagement

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