How to Add Contextual Conversational Understanding?


Artificial Solutions® ( ), the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology, announced today that Andy Peart, CMSO and Stephen Fletcher, Sales Director of Artificial Solutions will be presenting at AI Europe next week.

In the presentation The Rise of Bots: From Conversation to Action, Stephen will consider how enterprise bots need to master the art of conversation before they can possibly hope to persuade customers to spend their money.

“Carefully engineered UX Bots might just open up a world of opportunity. A simple statement such as I’m going on holiday next week, is an opportunity for businesses to sell anything from travel insurance to a book to read on the beach,” says Stephen Fletcher, Sales Director of Artificial Solutions. “But if enterprises allow these conversations to happen solely over a tech giant’s proprietary service or device, locked into an ecosystem out of their control, businesses will lose their most valuable asset—customer data.”

In How to Build AI-based Contextual Conversational Understanding in a Nutshell, Andy Peart will demonstrate the ease with which enterprises can add contextual conversational understanding into their AI applications using Teneo™.

Artificial Solutions award-winning patented NLI technology allows enterprises to build artificially intelligent applications using a fraction of the resources typically associated with such projects and in less time. From digital employees and mobile personal assistants, to bots, wearables and IoT interfaces, the Teneo platform enable organisations to use natural language to solve complex issues easily, while delivering the ultimate customer experience.

OS and device independent, Teneo reduces development timescales through advanced intelligent features including machine learning and provides true conversational ability in 35 languages. Teneo’s analytic capabilities enable organizations to unlock the knowledge from millions of conversations, delivering immediate access to an unrivalled depth of understanding into the voice of their customer alongside key business intelligence.

Taking place in London on the 5-6 December, AI Europe is the premier European exhibition that enables organizations to explore the full potential of their AI strategy.

Conversational Data – Revolutionizing the Information Age White Paper

This white paper shows how Teneo can help businesses exploit data through the implementation of enterprise-focused, conversational AI solutions, while crucially still retaining full ownership and control

View this White Paper

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