Artificial Solutions Cites Persistence as Key Component In The Future of Personal Assistants

Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, human-like interaction with technology, asserts that persistence is a critical component in the future of personal assistant apps.

The latest persistence capabilities of its personal assistant app allow users to pick up a conversation where it last left off – even as they move from a tablet, mobile device or work computer. Artificial Solutions believes that combining the ability to persist conversations with an artificial memory and the ability to understand a user’s preferences, likes and dislikes is the next key step in the journey that will ultimately allow people to control all aspects of technology in their lives through a single assistant app that is personalized to the user.

Since personal assistant apps started to appear on the scene two years ago, many users have become reliant them for travel, weather, and other reminders throughout the day. However, the majority of these are command-driven; they need short, command style inputs to operate them. Our natural language app already takes this to the next level by adding the use of natural language, where by user talks normally to the mobile, as opposed to a series of commands, whilst at the same time expanding the assistant’s understanding of an individual’s user preferences. It also allows for other intelligent features such as topic switching, for instance enabling the user to interrupt making a diary entry, to check the weather for that day and still go back to where they left off making the appointment.

Persistence, remembering the conversation and user preferences across devices and platforms, allows the user to take this a step further such as finding a location on a tablet at home, but asking their smartphone once in the car for directions, without having to give any additional explanation. Transpose these ideas to the near future where many more devices and appliances are internet enabled and it’s easy to see why persistence is a vital component to the next generation of personal assistant apps and a key step in the journey towards a truly ubiquitous personal assistant.

“To date, so called mobile ‘personal assistants’ have been anything but personal. They’ve been developed to run on one device or platform and are fixed to that eco-system. But today I have a tablet, smartphone, office laptop, PC, smart TV,  a car with more technology inside than under the hood – and I want a mobile assistant that understands me, my preferences and my likes and dislikes that can follow me across devices. That’s where we see the world going and this latest capability of persistence that we’ve built into our natural language app is the next step on our journey,” says Lawrence Flynn, CEO of Artificial Solutions.

Artificial Solutions released our natural language app last month, launching it on Android, Windows Phone 8 and browsers. Our natural language app can do everything expected of a personal assistant app, but unlike her competitors she can remember preferences and the context of conversations as users switch between their devices. This allows users to take our natural language app with them as they move between devices and users can even continue a conversation across devices making our natural language app truly personal to the individual, not tied to the device. Our natural language app also features many of the intelligent capabilities already available in Artificial Solutions’ enterprise virtual assistants such as memory, contextual understanding and the ability to handle conversation interruptions.

Andy, who lives with his family in the UK, is Chief Marketing & Strategy Officer at Artificial Solutions. A regular speaker at industry conferences and events, Andy delivers insight on the rise of AI, the challenges businesses face and the future of intelligent conversational applications.

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