Artificial Solutions and Deloitte Partner for Conversational AI


Artificial Solutions®, the leading specialist in enterprise-strength Conversational AI, has signed a partnership agreement with Deloitte. The relationship will allow Deloitte technology professionals to use Artificial Solutions’ award-winning, conversational AI platform, Teneo, to meet the demand for natural language applications in the Netherlands.

The two companies are already working together on a number of opportunities. The combination of Artificial Solutions advanced, conversational AI platform, Teneo®, and Deloitte’s business transformation expertise will allow enterprises to enterprises to take advantage of the wealth of information that conversational AI delivers as customers traverse through different departments and multiple touch points.

“Conversational AI offers a huge potential for businesses to build revenues and increase profit through greater understanding of their customers,” says Theo Slaats, Partner in Deloitte Digital the Netherlands. “Working with Artificial Solutions allows us to develop multi-lingual, conversational AI applications that meet the demands of the modern enterprise with platform that is both adaptable and scalable.”

Teneo allows enterprises to develop conversational AI applications that can be deployed through any digital channel of choice, in 35 languages, running on any platform or operating system. All data generated is owned by the enterprise and is available, unaggregated, to help drive real-time behavior and derive actionable insights.

The latest version of Teneo includes the tools required to maximize the potential value of the data, including capabilities to enable enterprises to comply with data privacy regulations such as GDPR. A flexible licensing model with options for on-premises or hosted in a private cloud ensures that Teneo can be adapted to meet an organization’s demands.

“From improving customer service and driving online sales revenue, to new ways of differentiation using voice interfaces, the speed with which conversational AI is being embraced is breathtaking,” says Lawrence Flynn, CEO of Artificial Solutions. “We’re excited to be working with Deloitte in the Netherlands and look forward to expanding our reach within the region.”

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