ŠKODA boosts website conversion rate by 400%
ŠKODA had a vision for 2020: they wanted a seamless customer journey from the website to being handed over to a dealership – one that put the customer first.
The goal was for customers to be able to book a test drive 24/7 – serving both early risers and late-night bingers.
After releasing virtual assistant Lucy, the car brand had a:
- 400% increase of website conversion rates
- 300% more website traffic and engagement
- 24/7 personalized customer service
Learn how ŠKODA highly-personalized each interaction, using our Conversational AI platform Teneo.
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Alfa Romeo increases the number of test drives with Teneo
Alfa Romeo wanted to increase online test drive bookings – but didn’t know how. They were looking for a solution that nurtured customers enough to feel confident to book a test drive by the time they landed on the website.
Looking for a natural method of interaction, they discovered Conversational AI. Using Teneo to build a virtual assistant, the automotive brand was able to increase the number of test drive bookings significantly for the Italian market. Discover how they did it.
Explore the Power of Teneo
Our international team represents 30 different nationalities based in our worldwide offices. We’re a company with a single objective: to help you deliver the best possible customer experience – wherever you’re based. Contact one of our experts and learn more about how to build successful conversational AI projects.