Conversational AI for automotive

Change the way you engage with your customers

Case study

ŠKODA boosts website conversion rate by 400%

ŠKODA had a vision for 2020: they wanted a seamless customer journey from the website to being handed over to a dealership – one that put the customer first.

The goal was for customers to be able to book a test drive 24/7 – serving both early risers and late-night bingers.

After releasing virtual assistant Lucy, the car brand had a:

  • 400% increase of website conversion rates
  • 300% more website traffic and engagement
  • 24/7 personalized customer service

Learn how ŠKODA highly-personalized each interaction, using our Conversational AI platform Teneo.

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The future of automotive retail: Omnichannel customer engagement

Consumer habits are changing, and so is the way people buy cars. Automotive brands have been transforming to have a more “digital” presence  – but what kind of digital processes are needed to stay ahead of the curve?

This white paper takes a closer look at the future of the automotive industry at a time when companies have been forced to operate remotely. Learn how automotive brands can do to strengthen their e-commerce strategies and adapt to a remote world.


Why choose Teneo?

limitations for chatbots

Cross platform

Create a conversation that goes beyond the boundaries of a vehicle in any channel, platform or device.

ai chatbot features and benefits

Actionable insight

Drive your campaigns in your customer’s own words. You’ll get access to in-depth reports that sum up hundreds of interactions.

Chatbot technology types

Highly engaged customers

Get human-like interactions recommending relevant content to your users. You’ll be sending only high quality leads to dealerships.


Case study

Alfa Romeo increases the number of test drives with Teneo

Alfa Romeo wanted to increase online test drive bookings – but didn’t know how. They were looking for a solution that nurtured customers enough to feel confident to book a test drive by the time they landed on the website.

Looking for a natural method of interaction, they discovered Conversational AI. Using Teneo to build a virtual assistant, the automotive brand was able to increase the number of test drive bookings significantly for the Italian market. Discover how they did it.

Explore the Power of Teneo

Our international team represents 30 different nationalities based in our worldwide offices. We’re a company with a single objective: to help you deliver the best possible customer experience – wherever you’re based. Contact one of our experts and learn more about how to build successful conversational AI projects.