Airbus: Customer Service lifts off In a consortium led by the German sd&m AG - a company of Capgemini, Artificial Solutions delivered the Interactive Dialogue Application for the next generation Cabin Crew and Passenger Information System. The project is part of "LUFO", a research initiative funded by the Germany Ministry of Economics (BMWi). The application is based on the latest network architecture, currently developed by and with Airbus Deutschland GmbH. All passenger services are seamlessly integrated into one portal which features an Interactive Chat Assistant as navigation and information tool for the passenger.
BASF Finance: SOphiA the Intranet guide SOphiA is an Intranet Interactive Assistant used internally by BASF for its worldwide operations. She answers questions about compliance with the Sarbanes-Oxley Act, an act of U.S. Congress which defines the establishment and maintenance of internal process controls for corporations. The intention is to rebuild investor's confidence in the wake of corporate scandals such as Enron, Worldcom, etc.
DAAD: Studying in Germany - Dany tells you how to do it On behalf of the German Academic Exchange Service (DAAD), Interactive Assistant Dany answers general questions about studying in Germany. Questions are posed by potential students and scientists interested in beginning or continuing their academic career in the land of Beethoven, Goethe and Kant. The results: The DAAD's Information Centre has measured a reduced workload since Dany's launch and visitors are happy about the additional background information they receive on everyday life in Germany. Read more Try it out
Elbot: Humans are simply ridiculous! Elbot, the great grandfather of all Interactive Assistants and winner of the 2003 Chatterbox Challenge contest, became the first natural language dialogue system on the German Internet. Be amused by the cheeky robot's surprising views and absurd comments about current events - either in English or German. Try it out
IKEA: Buying or just browsing? Ask Anna in 18 languages! On IKEAs webpage in 24 countries worldwide you meet Anna, the Interactive Assistant who is an expert on questions regarding this world leading retailer. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. Her answers are given in English, Danish, Dutch, Japanese, Chinese, Russian, Hungarian, Finnish, Norwegian, Swedish, German, Czech, Slovakian, Italian, Polish, Portuguese, French and Spanish. Anna knows when your local IKEA restaurant is open and what they serve for lunch! Try it out
The Swedish Customs: Anything to declare? Ask Sandra! With their English and Swedish speaking virtual customs official Sandra at the Internet page www.tullverket.se, Swedish customs has established an information service that is aimed at Swedish vacationers as well as international customs officials requiring information regarding the import of goods into Sweden. Since the import and export conditions are dependent on the country one is traveling from Sandra offers an individual consultation. Sandra is also a travel assistant and answers passport questions for users on the Website of two travel agencies; Fritidsresor and Vingresor. Read more Try it out
