Help the visitors on your Website instantly by using Web Care. This technology allows you to communicate with your Website visitors in real-time. Instead of sending Emails back and forth to have their questions answered, or spending time in a telephone queue, your customers can easily click on your live contact button to get assistance from you instantly. It is possible for you to maintain up to 5 customer chats simultaneously. The customer service gets more effective and it is possible to assist customers all over the world, just as easily as if they where sitting next to you. All they need is an Internet browser. With Web Care you can also monitor traffic and clicks on your website. Your customers can receive technical assistance, real-time up-to-date information and immediate answers - just by clicking your direct communication button. more» Security is an important issue with remote support customers. We assure that all data exchanges are completely secure between your support representatives and your customers, both during and after any support session. more»
