Provide your customers with secure, easy and fast assistance by using our solution for online support. When your customers need assistance they can simply click on your live contact button and receive support within 10 seconds. No technical knowledge is needed. Place the live contact buttons on your website, in your e-mail signature and in your windows based programs to offer the best kind of customer support. Taking remote control of your customer's computer allows you to reboot and automatically reconnect the customer's computer during a support session e.g. after installing updates or new applications. The customer can choose which programs you gain access to when you are remote controlling the computer. more» This tool for communication is currently used by thousands of businesses around the globe to provide enhanced remote employee and customer support, to decrease costs and to increase employee and customer satisfaction. The solution is available as an ASP or an Onsite license model, making it the perfect remote support solution for any company. Security is an important issue with remote support customers. We assure that all data exchanges are completely secure between your support representatives and your customers, both during and after any support session. more»
