Web-based Virtual Assistants for Virtual Sales

Get more people to your online store

A Teneo Virtual Assistant as a sales and marketing agent adds value to your online shopping experience - hence your online sales figures - in many ways.

Imagine the impact of an intelligent Virtual Sales Assistant that interacts with your prospects as part of a viral marketing campaign! It would catapult your brand into ‘cool status' and become the perfect device to drive traffic to your online store.

Or what about incorporating a cool, intelligent Virtual Sales Assistant in your website or building one in to a banner ad to differentiate your brand. The word of mouth traffic generated would without doubt help attract more visitors to your online store.

Welcome your visitors

But getting visitors to your site is only the start of the battle. Just like a real shop assistant in a high street store, your Virtual Sales Assistant will meet and greet your online customer by offering help and assistance.

However, a Virtual Sales Assistant has an advantage over its human counterpart. It can react to your customers' web navigation pattern and proactively offers help in a much more subtle and less intrusive manner than proactive chat with real people.

Minimize Drop-Outs

A Virtual Sales Assistant will ensure that the shopping process and experience is as smooth as possible, hence minimize drop-outs.

Indeed, research shows that consumers abandon their online purchases without fast answers. A recent US survey for example found that 57% of online consumers report that they are very likely to abandon an online purchase if they cannot find quick answers to questions.

A Virtual Sales Assistant is always available to answer questions about how to shop, your payment process, your products - indeed, any of the multiple queries that your customers might pose. And, it can also help cross and up sell your products by making subtle buying suggestions.

All in all, a Teneo Virtual Sales Assistant could be your most successful sales channel.