Downloads
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Delight Your Customers with eMail Optimizer
Intelligent Contact Form answers questions before the email is sent!
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Natural Language Interaction: Customer Service Evolved
Use NLI to raising customers' satisfaction levels!
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10 Things to ask Your Next Virtual Assistant
Key factors to build the perfect Virtual Assistant.
Introducing Teneo Studio
Its easy to use flow chart structure makes adding new dialogues or updating responses to your Virtual Assistant as simple as drag and drop, whilst one click publishing ensures any changes made are instantly available - ideal if you need to respond to time sensitive issues.
With Teneo Studio you can make sure your Virtual Assistant is always up-to-date. There is no delay waiting for technical experts to schedule time, whether you want to make major alterations such as adding a new process or just simply changing URL building and maintaining your virtual assistant is easy.
Before Teneo Studio, creating intelligent virtual assistants was a time consuming task that required specialist skills, but with Teneo Studio it's not just your virtual assistant that's user friendly. We've specifically designed Teneo Studio to make developing your Virtual Assistant a normal business task, without losing any of the functionality you would expect from the world's leading specialists in NLI.
Built-in features ensure that you can create goal driven or multi step dialogues, link to grid information such as price lists and even handle interruptions or changes of subject by the customer. On the rare occasion when your virtual assistant can't answer a query or to handle specific actions such as a cancellation, the customer can be automatically rerouted to a live agent.
Teneo Studio ensures that your virtual assistant is always optimized for your business, by the person that understands your operational needs the most - you. No longer dependant on linguistic or technical specialists, you can develop intelligent, virtual assistants with ease using Teneo Studio.
