- BBVA presents Nathalie, their new Virtual Chat Agent
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Jul 12, 2010
BBVA's Innovation Department in Spain has launched a Virtual Chat Agent solution for their new Intranet. more
- Artificial Solutions appoints new CEO
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May 11, 2010
The Board of Artificial Solutions is today delighted to announce the appointment of Lawrence Flynn as new CEO. more
- Johan Åhlund presented CSO concept at Spanish Events
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Apr 21, 2010
Along with Fernando Gallego, Sales Director for the Iberia market, the CEO of Artificial Solutions spoke at TECNIMAP and ADP about the future of Customer Service. more
- Customer Service Optimization (CSO) Concept featured on Customer-Strategy.co.uk
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Feb 26, 2010
Artificial Solutions CEO, Johan Åhlund, explains how CSO can help your business to thrive. more
- Knowledge Engineer, Fred Roberts, honored as Outstanding Alumnus ’84 at NKU
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Feb 25, 2010
Fred Roberts is the creator of Elbot, the 2008 Loebner Prize winner. more
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Customer Service Optimization (CSO) Concept featured on Customer-Strategy.co.uk
Feb 26, 2010
In today's demanding market there is one player that will decide whether your company will progress or not - the customer. If you want your business to thrive, you need to be reactive to your customers' needs.
Improving Customer Service has become a competitive differentiator, and if you are in a position to deliver seamless and responsive service across all support channels, you could be in for hitting a goldmine.
To read the full article, please go to the Customer Strategy Website at www.customer-strategy.co.uk.
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