- BBVA presents Nathalie, their new Virtual Chat Agent
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Jul 12, 2010
BBVA's Innovation Department in Spain has launched a Virtual Chat Agent solution for their new Intranet. more
- Artificial Solutions appoints new CEO
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May 11, 2010
The Board of Artificial Solutions is today delighted to announce the appointment of Lawrence Flynn as new CEO. more
- Johan Åhlund presented CSO concept at Spanish Events
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Apr 21, 2010
Along with Fernando Gallego, Sales Director for the Iberia market, the CEO of Artificial Solutions spoke at TECNIMAP and ADP about the future of Customer Service. more
- Customer Service Optimization (CSO) Concept featured on Customer-Strategy.co.uk
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Feb 26, 2010
Artificial Solutions CEO, Johan Åhlund, explains how CSO can help your business to thrive. more
- Knowledge Engineer, Fred Roberts, honored as Outstanding Alumnus ’84 at NKU
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Feb 25, 2010
Fred Roberts is the creator of Elbot, the 2008 Loebner Prize winner. more
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Artificial Solutions at TBiz workshop in Naples, Italy
Nov 29, 2009
On October the 29th Artificial Solutions attended the TBiz workshop "Web Assistant & Multichannel Strategy" with Morgana Caldarini, Digital Strategist, as keynote speaker.
The theme for the speech was; "The right information in the right channel for each customer in order to improve Customer Service within Marketing, Communication, E-Commerce and Public Administration Services".
The following case studies were discussed: IKEA, Scandinavian Airlines, Webank and Dom Pérignon.
For more information about the event, please click here: http://www.technologybiz.it/quicklinks/palinsesto/gli-assistenti-virtuali-e-la-multicanalita
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