- BBVA presents Nathalie, their new Virtual Chat Agent
-
Jul 12, 2010
BBVA's Innovation Department in Spain has launched a Virtual Chat Agent solution for their new Intranet. more
- Artificial Solutions appoints new CEO
-
May 11, 2010
The Board of Artificial Solutions is today delighted to announce the appointment of Lawrence Flynn as new CEO. more
- Johan Åhlund presented CSO concept at Spanish Events
-
Apr 21, 2010
Along with Fernando Gallego, Sales Director for the Iberia market, the CEO of Artificial Solutions spoke at TECNIMAP and ADP about the future of Customer Service. more
- Customer Service Optimization (CSO) Concept featured on Customer-Strategy.co.uk
-
Feb 26, 2010
Artificial Solutions CEO, Johan Åhlund, explains how CSO can help your business to thrive. more
- Knowledge Engineer, Fred Roberts, honored as Outstanding Alumnus ’84 at NKU
-
Feb 25, 2010
Fred Roberts is the creator of Elbot, the 2008 Loebner Prize winner. more
Contact Us
We are looking forward to hearing from you !
News Rating:
Rating saved!
Toni at Discapnet now also offers Text-To-Speech Solution!
Feb 24, 2009
TONI, the Virtual Dialogue Agent developed for Discapnet (www.discapnet.es), has now improved his knowledge and technology level with the implementation of Text-To-Speech (TTS).
Discapnet belongs to a Foundation of the ONCE group, a huge organization of blind and disabled people, very well known in Spain.
The VDA Toni was one of the first projects of Artificial Solutions in the Iberian Market.
With the TTS implementation and the recent completion of the Knowledge Units, Toni has advanced assistance abilities in directing the user throughout all of the services offered by the institution.
Toni is a good representation of Artificial Solutions' CSO solution.
Your View?
Talk Back
Yole | Posted Jun 24, 2009 10:06 AM
At Artificial Solutions we create solutions that help our clients automate and optimize their customer service using channels such as Chat, Email, Phone and Web. We are specialists in Customer Service Optimization (CSO), with clients in both the private and in the public sector. Examples of some of our clients are IKEA, Telenor, Tele2, The Swedish Tax Office and The Slovenian Tax Office. We operate in over 20 languages worldwide
Post a Comment