- BBVA presents Nathalie, their new Virtual Chat Agent
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Jul 12, 2010
BBVA's Innovation Department in Spain has launched a Virtual Chat Agent solution for their new Intranet. more
- Artificial Solutions appoints new CEO
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May 11, 2010
The Board of Artificial Solutions is today delighted to announce the appointment of Lawrence Flynn as new CEO. more
- Johan Åhlund presented CSO concept at Spanish Events
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Apr 21, 2010
Along with Fernando Gallego, Sales Director for the Iberia market, the CEO of Artificial Solutions spoke at TECNIMAP and ADP about the future of Customer Service. more
- Customer Service Optimization (CSO) Concept featured on Customer-Strategy.co.uk
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Feb 26, 2010
Artificial Solutions CEO, Johan Åhlund, explains how CSO can help your business to thrive. more
- Knowledge Engineer, Fred Roberts, honored as Outstanding Alumnus ’84 at NKU
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Feb 25, 2010
Fred Roberts is the creator of Elbot, the 2008 Loebner Prize winner. more
Artificial Solutions and Tetco-Voxpilot announced partnership
May 27, 2009
Paris ,France- Tetco-Voxpilot, a software vendor of video-voice-data solutions, today announced its exclusive partnership with Artificial Solutions, an international service provider headquartered in Barcelona, for its Open Media Platform. The licensing contract allows Artificial Solutions to base its automated customer service on the Tetco-Voxpilot Open Media Platform (OMP) for voice and video solutions. The combination of the Tetco-Voxpilot high-performance and open standards OMP with Artificial Solutions´ interactive solutions brings the most cutting edge solution to the automated customer service market.
Artificial Solutions implements the Customer Service Optimization (CSO) solution that allows their clients to offer better customer service at lower cost. CSO makes it possible to offer the best combination of digital and analogue service in the best service channel for each customer situation.
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