Natural Language Interaction | Artificial Solutions http://www.artificial-solutions.com Making Technology think Wed, 15 May 2013 14:05:44 +0000 en-US hourly 1 http://wordpress.org/?v=3.4.2 Indigo – The Personal Assistant App that follows users across devices now available for free download http://www.artificial-solutions.com/2013/indigo-the-personal-assistant-app-that-follows-users-across-devices-now-available-for-free-download/ http://www.artificial-solutions.com/2013/indigo-the-personal-assistant-app-that-follows-users-across-devices-now-available-for-free-download/#comments Wed, 24 Apr 2013 11:51:42 +0000 trude.fossum http://www.artificial-solutions.com/?p=2095 Indigo, the world’s first intelligent personal assistant app to persist conversations across platforms and devices, is now available for free download in Google Play Store and in Windows Phone Store.

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]]> http://www.artificial-solutions.com/2013/indigo-the-personal-assistant-app-that-follows-users-across-devices-now-available-for-free-download/feed/ 1 Artificial Solutions enables easy updates to NTT’s Japanese Virtual Assistant http://www.artificial-solutions.com/2013/artificial-solutions-enables-easy-updates-to-ntts-japanese-virtual-assistant/ http://www.artificial-solutions.com/2013/artificial-solutions-enables-easy-updates-to-ntts-japanese-virtual-assistant/#comments Wed, 20 Mar 2013 08:43:56 +0000 trude.fossum http://www.artificial-solutions.com/?p=2065 Japanese telecom company, NTT has chosen to use Teneo Studio to update, maintain and enhance its intelligent virtual assistant, HiKari Nishino.

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]]> http://www.artificial-solutions.com/2013/artificial-solutions-enables-easy-updates-to-ntts-japanese-virtual-assistant/feed/ 0 Artificial Solutions Retains its Visionary Position in Leading Analysts Firm’s Magic Quadrant for CRM Web Customer Service Applications http://www.artificial-solutions.com/2013/artificial-solutions-retains-its-visionary-position-in-leading-analysts-firms-magic-quadrant-for-crm-web-customer-service-applications/ http://www.artificial-solutions.com/2013/artificial-solutions-retains-its-visionary-position-in-leading-analysts-firms-magic-quadrant-for-crm-web-customer-service-applications/#comments Tue, 26 Feb 2013 01:00:15 +0000 admin http://www.artificial-solutions.com/?p=2043 Gartner writes that this year’s Magic Quadrant “shows a market for mostly mature technologies with buyers increasingly focusing on mobile, video and social channels, while expanding content in the knowledgebase for self-service.”

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]]> http://www.artificial-solutions.com/2013/artificial-solutions-retains-its-visionary-position-in-leading-analysts-firms-magic-quadrant-for-crm-web-customer-service-applications/feed/ 0 Hello Indigo: Artificial Solutions Launches The Ubiquitous Personal Assistant http://www.artificial-solutions.com/2013/hello-indigo-artificial-solutions-launches-the-ubiquitous-personal-assistant/ http://www.artificial-solutions.com/2013/hello-indigo-artificial-solutions-launches-the-ubiquitous-personal-assistant/#comments Mon, 25 Feb 2013 01:00:30 +0000 admin http://www.artificial-solutions.com/?p=2038 The world’s first truly personal assistant app to follow the users across devices

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]]> http://www.artificial-solutions.com/2013/hello-indigo-artificial-solutions-launches-the-ubiquitous-personal-assistant/feed/ 3 Artificial Solutions’ Teneo Platform helps Norwegian Drivers http://www.artificial-solutions.com/2013/artificial-solutions-teneo-platform-helps-norwegian-drivers/ http://www.artificial-solutions.com/2013/artificial-solutions-teneo-platform-helps-norwegian-drivers/#comments Tue, 29 Jan 2013 09:01:32 +0000 trude.fossum http://www.artificial-solutions.com/?p=2008 Teneo Studio enables the Norwegian Public Road Administration to have control of its online assistant’s development.

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]]> http://www.artificial-solutions.com/2013/artificial-solutions-teneo-platform-helps-norwegian-drivers/feed/ 0 Artificial Solutions powers Online Virtual Assistant for Vodafone Ireland http://www.artificial-solutions.com/2013/artificial-solutions-powers-online-virtual-assistant-for-vodafone-ireland/ http://www.artificial-solutions.com/2013/artificial-solutions-powers-online-virtual-assistant-for-vodafone-ireland/#comments Thu, 17 Jan 2013 08:31:56 +0000 trude.fossum http://www.artificial-solutions.com/?p=1993 "Ask Holly" is a Teneo Virtual Assistant that resides on Vodafone Ireland’s website answering a range of customer questions from call plans to roaming rates, quickly and efficiently.

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]]> http://www.artificial-solutions.com/2013/artificial-solutions-powers-online-virtual-assistant-for-vodafone-ireland/feed/ 1 Artificial Solutions launches Natural Language Social Media Response Tool http://www.artificial-solutions.com/2012/artificial-solutions-launches-natural-language-social-media-response-tool/ http://www.artificial-solutions.com/2012/artificial-solutions-launches-natural-language-social-media-response-tool/#comments Wed, 19 Dec 2012 09:14:59 +0000 trude.fossum http://www.artificial-solutions.com/?p=1968 Teneo Social Media is the first application to enable organizations to respond to customer service issues over social feeds automatically in an intelligent and informed manner.

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]]> http://www.artificial-solutions.com/2012/artificial-solutions-launches-natural-language-social-media-response-tool/feed/ 1 Artificial Solutions to help Enterprises improve online and mobile sales in the Netherlands with new partner Tieto http://www.artificial-solutions.com/2012/artificial-solutions-to-help-enterprises-improve-online-and-mobile-sales-in-the-netherlands-with-new-partner-tieto/ http://www.artificial-solutions.com/2012/artificial-solutions-to-help-enterprises-improve-online-and-mobile-sales-in-the-netherlands-with-new-partner-tieto/#comments Thu, 13 Dec 2012 11:32:27 +0000 admin http://www.artificial-solutions.com/?p=1917 The relationship with Artificial Solutions will allow Tieto to add the online and mobile Natural Language Interaction (NLI) capabilities of Artificial Solutions to their SmartEngage program, and thus enhance the customer service experience by providing customers instant help via self-service solutions that understands everyday language, such as online Virtual Agents.

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]]> http://www.artificial-solutions.com/2012/artificial-solutions-to-help-enterprises-improve-online-and-mobile-sales-in-the-netherlands-with-new-partner-tieto/feed/ 0 Artificial Solutions Enhances Automatic Speech Recognition http://www.artificial-solutions.com/2012/artificial-solutions-enhances-automatic-speech-recognition/ http://www.artificial-solutions.com/2012/artificial-solutions-enhances-automatic-speech-recognition/#comments Wed, 14 Nov 2012 12:07:09 +0000 admin http://www.artisol.nlinews.net/?p=330 ASR technology automatically transcribes spoken words into text and it is used to transcribe speech into the input used by mobile personal assistants such as Apple's Siri and Artificial Solutions' Teneo assistants.

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]]> http://www.artificial-solutions.com/2012/artificial-solutions-enhances-automatic-speech-recognition/feed/ 1 Major Global Retailer Implements Virtual Assistant for Enhanced Sales and Customer Support http://www.artificial-solutions.com/2012/major-global-retailer-implements-virtual-assistant-for-enhanced-sales-and-customer-support/ http://www.artificial-solutions.com/2012/major-global-retailer-implements-virtual-assistant-for-enhanced-sales-and-customer-support/#comments Thu, 08 Nov 2012 11:43:46 +0000 admin http://www.artisol.nlinews.net/?p=322 The latest version of Teneo Virtual Assistant is enabling a major global retailer to cross sell throughout its website, deliver an enhanced after-sales support and pave the way for in-house development in the future.

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