Award Winning Deployments

Artificial Solutions is widely recognized as the leader in its sector by industry bodies, including independent industry analyst Gartner who positioned Artificial Solutions as a "visionary" in its September 2011 Web Customer Service Quadrant Report. Additionally, the company has won numerous awards for its underlying technology including the prestigious Loebner Award for Artificial Intelligence.

But it's not just Artificial Solutions that has won awards; our technology has brought accolades for our customers too.

Mia, who resides on the Co-operative Banking Group's intranet and enables staff to answer a wide range of banking and insurance questions up to 65% faster using natural language, helped the financial institute win the highly prestigious British Qualify Foundation (BQF) Achievement Award for Process Improvement, the Special Award for Innovation and Best Application of Technology.

Emma, Telenor Sweden's busiest customer service agent who answers nearly five thousand questions from mobile services to troubleshooting SIM card issues everyday on Telenor's website, was a Best Use of Technology finalist in the European Call Centre and Customer Service Awards.

Marta won Best Web Customer Service Technology at the Contact Center Awards for her help in navigating users on MásMóvil's website, answering questions and providing information about MásMóvil's products and services such as contract rates or promotions and also provides technical support.