Artificial Solutions Delivers Intelligent Virtual Assistant to Deutsche Post

The E-Post Virtual Assistant not only interprets and answers questions, but also distinguishes between business and private customers, navigates the user through the E-Post website or guides them through queries and selection possibilities to the requested information. Jana is able to independently select the answers from Deutsche Post’s knowledge base, allowing the user to receive competent answers and prompt solutions anytime of the day.


Artificial Solutions to Power New Virtual Assistant for Kabel Deutschland

Artificial Solutions announced today that Kabel Deutschland has used the Teneo platform to build and maintain its new online virtual assistant, Julia. Developed using the resources of just three content managers, Julia not only helps customers, but provides vital, insightful data back to Kabel Deutschland.

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