Phenomenal! Awesome! Love this app! Impressive!

These are just a few of the comments we’ve been getting from users downloading the latest update from Indigo, the personal assistant that follows you as you switch between devices during the day from mobile, to tablet, to laptop.

Car speak

At the recent Mobile World Congress, some visitors wondered if they had stumbled into a car show by mistake. Big-name carmakers like Ford, GM and specialist app developers were all out to prove that the car is central to today’s connected lifestyle. Natural language interaction technologies such as Artificial Solutions’ Teneo are already playing an […]

Top 10 most wanted apps (that don’t exist… yet)

It is not many years ago that the word “app” had very little meaning to most of us. However, when Apple launched its “app store” in 2008 the word soon became a global term and in 2010 it was listed as “Word of the Year” by the American Dialect Society. Today the world of smartphones […]

The smartphone is your new concierge

It seems like every day new ways to use technology are invented. Today I was browsing the news and came across a story from BBC about a high tech hotel in Bangkok that gives their guests a smartphone instead of a key card. Is this what we can expect from the hotels in the future? […]

A smartphone’s trick and treat

It’s that time of the year again – trick or treat and scary faces all around. Small monsters are walking home from the daytime party at the kindergarten while bigger monsters are dressing up for their evening Halloween party. I bet there are a few party people who haven’t thought their costumes through and might […]

Context is everything in a mobile world

If you are in a strange city and want to find a good local restaurant, the easiest way is to ask your hotel concierge. But for how much longer?  The advances we have seen in mobile technology in recent years, particularly in areas such as natural language intelligence and location-based services, mean that mobile search […]

Let the apps do the talking!

Last month, Gartner presented the Top 10 list of Consumer Mobile Applications for 2012. Amongst these applications we find things like Money transfer, Location-based services, Mobile search, Mobile browsing, Mobile payment and Mobile music. All these apps are excellent tools, but with a small addition, they could be so much better; apply Natural Language Interaction […]

Why Siri signals a change in Customer Communications

Even if you’re not a devotee of the iPhone, it’s impossible to have missed the arrival of Siri, Apple’s newest recruit. Whilst Siri isn’t going to pass the Turing test any time soon, it does signify that people are now far more receptive to the idea of speech being the interface between themselves and technology. […]

Artificial Solutions presents Teneo Mobile in Barcelona

Last week, Artificial Solutions and the Spanish Association of Contact Center Experts (AEECCC) co-hosted an executive briefing in which different speakers discussed the future of customer service and how natural language interaction combined with technology can be used to make technology think. During the briefing, attendees from different prestigious Spanish companies heard about the findings of an […]

How Natural Language Interaction is humanizing your mobile

If Graham Bell had journeyed into the future he would probably be amazed to see how his invention, the telephone, has entirely changed the way people communicate with each other and with their phones. No longer is the phone merely an object that enables you to talk to someone who is not in the same […]