john-mccarthy-father-of-artificial-intelligence

Homage to John McCarthy, the father of Artificial Intelligence (AI)

Mention “Artificial Intelligence” (AI) and people might think you are talking about science fiction and shiny robots while in fact the science of AI has been around for decades and is all very real. In fact, recent results from a large survey of machine learning researchers predict AI will outperform humans in many activities in the […]

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Customer Engagement Rises With Natural Language Interaction

Customer Engagement Rises With Natural Language Interaction

Customer engagement isn’t just about providing great customer service through intelligent conversations. Delivering value beyond a sale or subscription sign-up through proactive interaction and personalization are important factors too. In our latest series on customer engagement we take a look at how businesses from three very different industries are using natural language to increase customer […]

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mwc17

Mobile World Congress 2017 Was Also About Artificial Intelligence

A couple of weeks ago, I was at Mobile World Congress in Barcelona. The event this year was the largest in its history with more than 108,000 visitors from over 208 countries and covered by approximately 3,500 members of the international press and media. As you can imagine, with all this expectation, many companies took […]

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ai-disruptive-tech

AI – The Most Disruptive Tech-trend In The History of IT

It may be small and insignificant such as asking Siri to set a reminder. It may be part of a larger scheme set up by your local council such as smart parking. But already our lives are being touched by forms of AI every day. While some may be waiting for some revolutionary new device […]

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Leading Businesses in AI According to Forrester

Leading Businesses in AI According to Forrester

Recently, Forrester published the blog post “Artificial Intelligence: Fact, Fiction. How Enterprises Can Crush It”. It summarizes research they completed exploring the field of Artificial Intelligence. They identified a growing enterprise interest in AI in order to improve customer experiences, products & services and also “disrupt their industry with new business models”. In their article, […]

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poorest child blog

Will AI Alter The Future Of The Poorest Child?

The Fabric Of The Internet Is About To Change, or so says Dominic Santo, and he might just have a point. Sancto believes that not only will natural language enable the fourth industrial revolution, it will ultimately take the poorest, uneducated child in the world and change their prospects, forever. It’s a convincing vision. You […]

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Making AI Work For Your Business

Making AI Work For Your Business

A recent edition of The Times newspaper (London edition) carried a Special Report on “Making AI Work For Your Business”. Included in the report is an interview with Artificial Solutions’ CEO, Lawrence Flynn, which looked at how artificial intelligence (AI) is fast becoming a business-critical factor for businesses, strengthening customer relationships and realising revenue opportunities. The […]

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artificial intelligence football

Why not let AI manage the England football team?

I mean seriously, why not? Following the fallout from England’s dismal display in Euro 2016 the press is in a frenzy about who should get the job. However, does a national team really need a flesh and blood manager? The FA were apparently paying £3.5million a year for the selection prowess and tactical masterclass of […]

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teneo

5 Ways Teneo Ignites Your AI Strategy

The secret to a good AI strategy is to focus on the larger picture, not just the single artefact that may be driving the initial project. By considering how you can maximise the use of intelligent conversational applications throughout the business, both externally and internally, enterprises can not only capitalise on their technology investment, but […]

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