Natural Language Interaction | Artificial Solutions


Teneo Partner Program – Why Partner With Artificial Solutions?

PartnersArtificial Solutions is the leading specialist in Natural Language Interaction (NLI). Called Teneo, our patented technology enables people to hold meaningful, two-way conversations with applications and services running on computers, mobile technology and other electronic devices in a humanlike, intelligent manner.

The Teneo Partner Program enables you to add our award-winning NLI technology to your own product portfolio and offer your customers the most humanlike, intelligent and capable virtual assistants to improve customer satisfaction, reduce costs and increase sales. Working with Artificial Solutions will help you maximize revenue, differentiate yourself from competitors and increase profitability.

Recognised as “Visionary” by leading analyst Gartner, our implementations deliver significant cost savings, whilst dramatically improving automated customer interaction. Our unique technology includes many functions that are fully integrated and available out of the box – what’s more you don’t have to be a technical genius to use it! Teneo Studio’s easy-to-use flowchart structure makes adding new dialogs or updating responses to your virtual assistant as simple as drag and drop, whilst one click publishing ensures any changes made are instantly available.

Our NLI technology enables you to offer virtual assistant solutions that can operate on any web or mobile platform and in any language. With large scale deployments across all types of industries, from healthcare and government to travel and banking, our solutions are used by millions of consumers every year.

Attractive margins, a dedicated partner portal and co-marketing programs are just some of the benefits of the Teneo Partner Program. Your customers will be able to rapidly realize sophisticated natural language-based projects without the long, and expensive, development timescales normally associated with implementing virtual assistants. As a Teneo partner, you will have access to our patented technology and dedicated partner team who will provide you with sales, marketing and technical support to ensure our joint success.

Our three partner categories allow you to choose your own level of involvement depending on your business and specialization. Whether your business is service focused or product orientated, our technology can complement your offering by providing the tools to help you grow your business. Our NLI technology has been deployed by business process improvement, call centre management, dialogue management and innovation teams to resolve a wide variety of customer service, sales and support issues, resulting in tangible improvements and cost savings.

Teneo Partner Program Logo

Our Partners

brightONE IT Services is an expert in improving interactions between customers and companies. They focus on delivering the optimal customer experience regardless of the time of the interaction and the selected channel. Their services include consulting, development and implementation of solutions concerning customer interaction. brightONE’s customer base includes major financial institutions, telecom operators and utilities.

ContactOne improves customer focus and boosts customer satisfaction. It designs coherent multi-channel strategies that result in improved conversion of customer contacts into business. ContactOne is active in Germany and the Benelux.

Datapoint is an established and trusted integrator of contact centre and customer interactions solutions with more than 42 years’ experience. Its offices are located in Barcelona, Dublin, London, Madrid, Milan, Munich, Paris and Utrecht. With over 550 clients, Datapoint supports over 5000 sites in 41 countries. As a systems integrator, it specialises in combining technology from leading vendors with its expert skills to provide a complete solution.

Based in Spain with a presence in LATAM, nubeum specializes in providing companies with IT solutions aimed at enhancing and boosting customer relationships, focusing on Contact Center technology, CRM and Business Process Automation. nubeum was founded in 2010 as a specialized line of business within Voiceware Comunicaciones, a company with 15 years’ experience in the Contact Center sector. nubeum successfully develops cutting-edge projects that allow customers to gain a competitive advantage. Some of the largest companies in Banking and Insurance, Telecommunications and Contact Center have benefited from their innovative approach.

Orange Business Services
Orange Business Services is the leading integrator of communications solutions for multinational corporations and for small and medium businesses in selected countries. Its solutions help clients better connect with their customers, suppliers, communities and information and help teams work better together.

Jouve is an international group founded in 1903 with strong expertise and solid footprint in web solutions and content management. Its virtual assistant solutions are a logical step in delivering maximum performance and efficiency in e-services.

Logica is a business and technology service company, employing 41,000 people worldwide. Logica creates value for clients by successfully integrating people, business and technology. It is committed to long term collaboration, applying insight to create innovative answers to client’s business needs.

Founded in 1993, BRQ is a leading provider of IT services in Brazil. With agility and flexibility, the company constantly seeks to exceed the expectations of its customers. It is recognized by IDC as the largest company offering IT application services to the financial sector and by Gartner as one of the leading Brazilian IT services.

Partners' Categories

The Teneo Partner Program has three distinct categories: Teneo Reseller, Teneo Service Partner and Teneo Solution Provider. Each category reflects whether you’ll be selling or delivering our technology only, or providing a complete solution.

Teneo Reseller

Teneo Resellers generally specialise in a particular market sector or geographic region, and complement Artificial Solutions’ direct sales team by offering a dedicated area of expertise. Attractive margins, co-marketing programs and pre-sales support are just some of the benefits that you’ll receive as a Teneo Reseller.

Grow your business and increase your profitability by adding the very latest Natural Language Interaction (NLI) technology to your product portfolio. Your customers will be amazed at how they can significantly reduce costs and overheads, whilst simultaneously improving customer satisfaction and online sales, while prospects will be keen to replicate these successes in their own organization.

Register your interest now and discover the difference partnering with Artificial Solutions can make to your business. Find out more about our program requirements.

Teneo Service Partner

Teneo Service Partners are experts in their field. These include business process management consultancy and call center system integration. We understand that you prefer to remain vendor neutral. This is why we offer you the ability to deliver our technology.

You can differentiate yourself from competitors by expanding your services to take advantage of the rapidly expanding demand for natural language solutions. Access to our blog, our partner portal and professional services support are just some of the benefits of being a Teneo Service Partner.

As a Teneo Service Partner, you’ve already demonstrated your expertise in system integration and application development. Our award-winning technology gives you the opportunity to develop your skills further. Your customers will love the new interactive solutions you offer – and they’ll appreciate the cost savings you bring even more.

Apply now and discover how our patented NLI technology can help you maximize revenue and increase profitability. Review our program requirements.

Teneo Solution Provider

Teneo Solution Providers are a combination of Teneo Resellers and Teneo Service Partners – they sell, develop and deliver high-end, bespoke solutions that address specific business needs or vertical sectors. Whether you’re an Original Equipment Manufacturer (OEM), value-added reseller or Independent Software Provider (ISV), our advanced NLI technology will enable you to differentiate your solutions from your competitors by making your technology think, reason and react just like a human.

As a Teneo Solution Provider you’ll be able to benefit not just from our award-winning technology and your priority access to a range of sales and marketing activities, but also from exclusive access to technical areas such as beta programs and product previews.

With Artificial Solutions you will be able to develop and implement natural language solutions in short timescales, lowering costs whilst increasing your profitability with new revenue streams.

Join now and start taking advantage of the very latest “must have” technology. Check out our program requirements.

Other Ways to Partner With Us

Developers can utilise the Teneo platform to add NLI to their mobile apps, software program or device using our dedicated toolkit. The Teneo Toolkit packages the Teneo platform into a cloud-based suite of tools designed specifically for the developer community.

We also work with a number of Technology Partners whose solutions and services integrate seamlessly with ours to extend the value of the Teneo platform. Contact us for more information.

Program Benefits

As the market and technology leader in Natural Language Interaction (NLI), Artificial Solutions is well positioned to help you maximize revenue, differentiate your business from the competition and increase profitability. The Teneo Partner Program includes three partner categories and offers a range of benefits* including sales, marketing and technical support:

Teneo ResellerTeneo Service PartnerTeneo Solution Provider
Partner Welcome Kit

Partner Manager Support

Access to Pre-sales Engineer

Lead Registration in Salesforce

Partner Program Logo

Partner Listing - Company Profile

Lead Referral


Access to Partner Portal

Marketing Collateral

Partner Newsletter

Co-Marketing Programs


Event Sponsorship



Access to Integration Manager

Access to Sample Codes

Access to Reference Libraries

Beta Program Participation

Hosted Environment

Online Sales Tutorial & Content

Online Technical Tutorials & Content

Technical Blog

Partner Technical Days

Partner Day

Product Roadmap Briefings

Exclusive Product Previews

Technical Support

Professional Services Support

*Terms & conditions apply. Some benefits are currently in development.

Program Requirements

Each of our three partner categories has specific requirements based on the level of commitment. As a partner, you must reach and maintain certain criteria. This ensures that all of our partners are fully engaged in selling and/or delivering Teneo.

Teneo ResellerTeneo Service PartnerTeneo Solution Provider
Teneo ResellerTeneo Service PartnerTeneo Solution Provider
Signed Partner Agreement

Non Disclosure Agreement

Revenue Target

Program fee




Sales forecast



Business review with Partner Manager



Business Plan

Marketing Plan

Sales training (per country)

Min. 2 people

Min. 2 people

Pre-sales training (per country)

Min. 1 person

Min. 1 person

Technical training (per country)

Min. 2 people

Min. 2 people

Level 1 help desk support

Level 2 help desk support

Apply for a Partnership


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