Reconnect with your digital customers
Create an NLI-enabled experience that takes banking beyond mobile to include wearables and the very latest in-car experience.
- With NLI you can have intelligent, personalized interactions with your customers, whatever connected channel they choose to communication on from a traditional website to smartwatches and in-car systems.
- Teneo enables you to broaden your customer base by capturing the attention of younger generations that are more tech savvy and to prepare your organization as natural language becomes a part of everyday life.
- Already more than 35% of people that start managing their finances on a PC, continue the activity on a smartphone or tablet. Teneo enables you to follow your customer as they switch devices during the day and can even remember what discussion it was having with your customer.
- Using Teneo’s in depth analytics you can discover more about the major events in your customer’s life, such as getting married, buying a house, taking that dream holiday. You can even automatically ask your customer questions as part of a natural conversation.
- Respond intelligently to conversations by offering additional products and services based on what your customer is thinking about at that very moment. They might have only asked about exchange rates, but you can offer travel insurance too.