About Us
Artificial Solutions provides solutions, technology and services that allow clients to offer higher quality customer service at significantly lower cost by optimizing the mix of traditional and digital customer service channels.
Our vision is that people all over the world shall receive a better customer service experience.
Artificial Solutions is truly international with employees representing 30 nations and supporting clients in over 20 countries and 23 languages. Our approach to the market is business value focused with a strong belief that technology is a tool to help our clients create maximum measurable value. We are very client focused, always trying to form long term partnerships with them while we at the same time take on the role to defend the end-user perspective. We are after all the experts on Customer Service Optimization.
Artificial Solutions was founded in 2001 and today we have offices in Amsterdam, Barcelona, Copenhagen, Hamburg, Ljubljana, London, Madrid, Milan, Paris, Stockholm and Tokyo.
|
The CSO strategy is to move customers towards the most cost efficient service channel where most questions can be answered automatically whilst transferring highly complex, contractual or valuable situations to a second line of support, handled manually by Customer Service Agents.
CSO will help your company reduce cost while offering better Customer Service. Learn how!